Functions and Roles at Blueshoe
Who is doing what at Blueshoe
Please find all functions and contributing roles at Blueshoe below.
Overview
The following function clusters and functions exist.
We are talking function and roles because:
Responsibilities help create the sense of psychological safety
Invoicing
Contributing Roles
Mission
Ensure timely and accurate invoicing as well as regular forecasting.
Task
- Collecting and checking invoice items
- Writing/checking invoice on monthly basis
- Send out invoices and handle requests
- Monitor payments
Controlling
Contributing Roles
Mission
Ensure timely and accurate Controlling as well as regular forecasting.
Task
- Collecting and checking invoice items
- Writing/checking invoice on monthly basis
- Send out invoices and handle requests
- Monitor payments
Forecasting
Contributing Roles
Mission
Accurately predicting revenue, identifying capacity needs, and driving project sales, ensuring our team is not just prepared, but proactive about the future.
Task
- Collecting potential turnover per account/project
- Turnover projection on a monthly basis
- Accommodating potential capacity
- Provide regular forecasting
Account Management
Contributing Roles
Mission
Our account management feels like our client. It identifies potential development opportunities that have a positive impact on the client's business and improve the relationship with Blueshoe.
Task
- Consult client about potential opportunities
- Cross/up-sell projects
- Focal point for account for any unspecified or new request
- Complaint management
Software Architecting
Contributing Roles
Mission
Software architecture translates functional and non-functional requirements into a software concept that enables a long-lasting and rock-solid product.
Task
- Translate functional and non-function requirements into actionable work items
- Make design decisions
- Select software components and dependencies
Project Management
Contributing Roles
Mission
Project Management ensures the optimal value delivery along the project mission for all parties. It caters the right information at the right time for the right structure.
Task
- Organizing project tasks
- Moderating developer workflows
- Receiving software requests
- Ensuring timeline and budget
- Guarding scope and requirements
Infrastructure Provisioning
Contributing Roles
Mission
A reliable infrastructure is crucial for a quality service. Infrastructure provisioning creates a well-performing environment for our software products and ensures reliability, scalability and security.
Task
- Creating value based on provisioned IT infrastructure
- Quality assuring (qa) deliverables
Incident Handling
Contributing Roles
Mission
Be the reliable first and second responders for IT-project related problems.
Task
- Response - Plan - Execution - Deployment
- React to alerts
- Plan / execute on call duty
- SLA compliance
Maintenance
Contributing Roles
Mission
We replace the internal IT for Kubernetes based projects. We maintain and operate software. Our goal is the best possible operations, security, performance and maintenance of systems within the given budget.
Task
- Software updates
- Auditing / reporting state of software projects
- access / security / docs
- Forecasting updatability (3rd party deps monitoring)
- Documentation
- Ensure developability
- Fix Bugs (Client, Sentry)
- Improve projects (refactor/perfection) (keep maintainability)
- Monitoring & Alerting
- keep security level high
Practice Development
Contributing Roles
Mission
Coached teams deliver peak performance. Practice development passes on current technical and non-technical standards to our project teams and draws on the state-of-the-art for given requirements.
Task
- How to develop software
- Enhance current processes
- Find standards
- Coach teams
Marketing
Contributing Roles
Mission
Make sure our potential buyers know what Blueshoe is offering and why they should buy it. Steadily increase the amount of high quality traffic to our website and leads that we can sell to.
Task
- Increase public visibility of the company
- Create leads that have the potential to convert into sales
- Independently run various campaigns
- Use KPIs to report on the success of activities
Sales
Contributing Roles
Mission
Make sure our order books are filled with great projects by great customers. Ensure that our sales pipeline is full and drive further growth of the company.
Task
- Convert leads into qualified leads
- Develop ideas for turning leads into prospects
- Actively reach out to potential buyers
- Discuss inquiries, projects, assignments
- Create offerings and close deals
- Report on Sales KPIs
Strategy Development
Contributing Roles
- Director
- Marketing Manager
Mission
Develop the vision of the company defining a long term path to growth and diversification.
Task
- Research new fields of business, business development
- Initiate cooperations
- Orchestrate fundraising efforts
- Blueshoe structural development, iteration
Budgeting
Contributing Roles
- Finance Manager
- Director
Mission
Provide insights & knowledge about our future spending and make sure that we allocate enough money for investments while maintaining financial stability.
Task
- Personnel planning
- Planning financial allocations, investments
- Budgeting expenses
Recruitment
Contributing Roles
- HR Manager
- Director
Mission
Hire the best people for the companies needs in a timely manner and make the process as smooth as possible for recruiter & recruitee.
Task
- Staff recruitment
- Onboarding & Offboarding
Employee Care
Contributing Roles
- HR Manager
- Director
Mission
Foster a culture of collaboration and constantly improve the team spirit. Make sure that all employees have what they need to perform at their best and have support with any issues that may arise.
Task
- Benefit handling
- Team events and weeks
- Equipment handling
- Handling of personal requests
Software Development
Contributing Roles
Mission
Create valuable software products and services in time and in budget.
Task
- Creating value based on shipped software
- Quality assuring (qa) scope deliverables
- Ensure correct tooling is used across projects
- ensure maintainability
- documentation
- automation all the things
- clean handover to maintenance
Software Testing / QA
Contributing Roles
Mission
No software product is bug-free. Software testing is about getting close to this utopia by using the full range of techniques to achieve the best possible quality.
Task
- Receiving deliverables, screen scope and requirements
- Identify test cases
- Create and execute test cases
- Checks results’ functionality and compliance with requirements and scope
