Functions and Roles at Blueshoe

Who is doing what at Blueshoe

Please find all functions and contributing roles at Blueshoe below.

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Overview

The following function clusters and functions exist.

Function Overviews

We are talking function and roles because:

Responsibilities help create the sense of psychological safety

Invoicing

Contributing Roles

Invoicing Function

Mission

Ensure timely and accurate invoicing as well as regular forecasting.

Task

  • Collecting and checking invoice items
  • Writing/checking invoice on monthly basis
  • Send out invoices and handle requests
  • Monitor payments

Controlling

Contributing Roles

Controlling Function

Mission

Ensure timely and accurate Controlling as well as regular forecasting.

Task

  • Collecting and checking invoice items
  • Writing/checking invoice on monthly basis
  • Send out invoices and handle requests
  • Monitor payments

Forecasting

Contributing Roles

Forecasting Function

Mission

Accurately predicting revenue, identifying capacity needs, and driving project sales, ensuring our team is not just prepared, but proactive about the future.

Task

  • Collecting potential turnover per account/project
  • Turnover projection on a monthly basis
  • Accommodating potential capacity
  • Provide regular forecasting

Account Management

Contributing Roles

Account Management Function

Mission

Our account management feels like our client. It identifies potential development opportunities that have a positive impact on the client's business and improve the relationship with Blueshoe.

Task

  • Consult client about potential opportunities
  • Cross/up-sell projects
  • Focal point for account for any unspecified or new request
  • Complaint management

Software Architecting

Contributing Roles

Software Architecting Function

Mission

Software architecture translates functional and non-functional requirements into a software concept that enables a long-lasting and rock-solid product.

Task

  • Translate functional and non-function requirements into actionable work items
  • Make design decisions
  • Select software components and dependencies

Project Management

Contributing Roles

Project Management Function

Mission

Project Management ensures the optimal value delivery along the project mission for all parties. It caters the right information at the right time for the right structure.

Task

  • Organizing project tasks
  • Moderating developer workflows
  • Receiving software requests
  • Ensuring timeline and budget
  • Guarding scope and requirements

Infrastructure Provisioning

Contributing Roles

Infrastructure Provisioning Function

Mission

A reliable infrastructure is crucial for a quality service. Infrastructure provisioning creates a well-performing environment for our software products and ensures reliability, scalability and security.

Task

  • Creating value based on provisioned IT infrastructure
  • Quality assuring (qa) deliverables

Incident Handling

Contributing Roles

Incident Handling Function

Mission

Be the reliable first and second responders for IT-project related problems.

Task

  • Response - Plan - Execution - Deployment
  • React to alerts
  • Plan / execute on call duty
  • SLA compliance

Maintenance

Contributing Roles

Maintenance Function

Mission

We replace the internal IT for Kubernetes based projects. We maintain and operate software. Our goal is the best possible operations, security, performance and maintenance of systems within the given budget.

Task

  • Software updates
  • Auditing / reporting state of software projects
  • access / security / docs
  • Forecasting updatability (3rd party deps monitoring)
  • Documentation
  • Ensure developability
  • Fix Bugs (Client, Sentry)
  • Improve projects (refactor/perfection) (keep maintainability)
  • Monitoring & Alerting
  • keep security level high

Practice Development

Contributing Roles

Practice Development Function

Mission

Coached teams deliver peak performance. Practice development passes on current technical and non-technical standards to our project teams and draws on the state-of-the-art for given requirements.

Task

  • How to develop software
  • Enhance current processes
  • Find standards
  • Coach teams

Marketing

Contributing Roles

Marketing Function

Mission

Make sure our potential buyers know what Blueshoe is offering and why they should buy it. Steadily increase the amount of high quality traffic to our website and leads that we can sell to.

Task

  • Increase public visibility of the company
  • Create leads that have the potential to convert into sales
  • Independently run various campaigns
  • Use KPIs to report on the success of activities

Sales

Contributing Roles

Sales Function

Mission

Make sure our order books are filled with great projects by great customers. Ensure that our sales pipeline is full and drive further growth of the company.

Task

  • Convert leads into qualified leads
  • Develop ideas for turning leads into prospects
  • Actively reach out to potential buyers
  • Discuss inquiries, projects, assignments
  • Create offerings and close deals
  • Report on Sales KPIs

Strategy Development

Contributing Roles

Strategy Development Function

Mission

Develop the vision of the company defining a long term path to growth and diversification.

Task

  • Research new fields of business, business development
  • Initiate cooperations
  • Orchestrate fundraising efforts
  • Blueshoe structural development, iteration

Budgeting

Contributing Roles

Budgeting Function

Mission

Provide insights & knowledge about our future spending and make sure that we allocate enough money for investments while maintaining financial stability.

Task

  • Personnel planning
  • Planning financial allocations, investments
  • Budgeting expenses

Recruitment

Contributing Roles

Recruitment Function

Mission

Hire the best people for the companies needs in a timely manner and make the process as smooth as possible for recruiter & recruitee.

Task

  • Staff recruitment
  • Onboarding & Offboarding

Employee Care

Contributing Roles

Employee Care Function

Mission

Foster a culture of collaboration and constantly improve the team spirit. Make sure that all employees have what they need to perform at their best and have support with any issues that may arise.

Task

  • Benefit handling
  • Team events and weeks
  • Equipment handling
  • Handling of personal requests

Software Development

Contributing Roles

Software Development Function

Mission

Create valuable software products and services in time and in budget.

Task

  • Creating value based on shipped software
  • Quality assuring (qa) scope deliverables
  • Ensure correct tooling is used across projects
  • ensure maintainability
  • documentation
  • automation all the things
  • clean handover to maintenance

Software Testing / QA

Contributing Roles

Software Testing / QA Function

Mission

No software product is bug-free. Software testing is about getting close to this utopia by using the full range of techniques to achieve the best possible quality.

Task

  • Receiving deliverables, screen scope and requirements
  • Identify test cases
  • Create and execute test cases
  • Checks results’ functionality and compliance with requirements and scope
BLUESHOE GmbH

ADDRESS

Bahnhofstraße 3a
82166 Gräfelfing bei München

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